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ATA, IP phone, Dect phone, Softswitch, billing world: shang 332

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 A kids school that use trixbox and shang332 in Canada case study

shang 332
A kids school that use trixbox and shang332 in Canada case study


This Kids school has 3 school in 3 cities. They want to connect them over the internet to make free internal call. And they want apply more phone number to provide better service.First location - about 30 extensions, second location - about 20 extensions and third location - about 7 extensions.



What devices they used

They installed a trixbox server in the head office, use a shang332 28fxs4fxo for their 30 extensions. Use a Jin302 phone for the reception.


They applied some DID number from didww.com, and connect the old pstn number to the shang332’s fxo port. Connect all those device into the internet by an ADSL with static public IP.


In the site 2, there are an shang332 12 fxs4fxo for extension and pstn , and an Jin302 phone for reception.


In the site 3, because there are only 7 extension, so they all use ip phone Jin301 and Jin302.


What function they get

By those DID from didww.com, they have many phone number at low cost about $5 for a number per month. The trixbox support many sip lines capability.

When their customers call to those DID, they will be accessed to the trixbox’s welcome message. After that they could dial extension number to reach yips’ office in 3 places. If the caller select 0 for the reception, the reception’s Jin302 ip telephone would ring. After the reception pick up the phone, he/she can transfer to the other extension.

For those employees, they can make voip call and also pstn calls.

This gateway provides pstn failover. Normally, they can call by trixbox, when the sip service provider is down, they could choose different router to make pstn call. Even when the power is lose, there are still 4 lines are live for pstn calls.


Posted by luis on Thursday, April 24 @ 02:32:03 EDT (821 reads)
(comments? | Score: 0)

 SHANG332 For Termination

shang 332
SHANG332 For Termination




1.      overview

The SHANG332 is because of having the FXO, so it can be used to connect VOIP with the PSTN .The SHANG33232 can provide the varieties, such as 8 FXOs,16 FXOs,24 FXOs and 32 FXO...etc. It can be used for the access method of the calling card service so that the calling card server connects into the PSTN.


2.      configuration example


the IP telephone company, when they are lack of the digital E1/T1 connection, can use analogue line to provide termination to PSTN. For example the outside line has 8 lines, number is 82901131.

1Configure IP address and VOIP server information

 


The gateway can work under 2 kinds of modes: register and the Peer to Peer. For adopt which kind of method, this depends on the request of the service provider. If use registers mode,it need to set"the Enable Registration"and" Enable Proxy" to yse in the diagram, filling the Registrar and Porxy Address up. If the adoption Peer to Peer method it needs to set"the Enable Registration"and" Enable Proxy" to no.


2FXO Gateway VOIP account setting


At"port configuration" page, set the number of the FXO to 9. The remote voip equipments will route calls that prefix 9 to this gateway. For example termination in India, the country code is 94, the distant equipments can send 9-94-1234567890, 941234567890 is the real number that send to the PSTN. if using registers model, after configuration complete, this page will show the appearance of the port. If it register success, then it show registered.


3.        Phone Number Plan and Route Setting


Still according to that example, the FXO gateway receives number 9-94-1234567890, The number on the PSTN should be 94-1234567890.So the prefix 9 can be deleted here.At "the number transformation rule" page, set it to delete a prefix 9.


On the " regeneration number change " page, set every port applies rule 1. So from FXO , all destination number will be deleted a prefix 9 before they are been sent.


In the Routing Direction Table, add all prefix that will go to the PSTN.


This is the end of all settings for the Termination business.


4.        Notes

1.        In order not to appear the circuit hangup, you need to configure local tone parameters for the disconnect suppervision. For more details please refer to the user manual.

2.        For answer supervision and correct billing , please make sure your analogue line provides polarity reversal signal.


Posted by luis on Tuesday, April 08 @ 00:14:23 EDT (493 reads)
(comments? | Score: 0)

 Make use of the SHANG332 as the remote telephone extension

shang 332
Make use of the SHANG332 as the remote telephone extension


Overview

Make use of the VOIP technique, one of the biggest advantages is that changed the physics distance to voice communication, having no concept of long distance, and it is also easy for deployment. In some enterprises, there are a lot of branch organizations, having a lot of employeeses working outside. In this kind of case, deploy the SHANG332 will solve the enterprise internal communication, save the cost of long distance call very much. Use the telephone from outside like they are in the local office. In contactl center, this form can forward the agents to any place if there are any internet connections.


Remote telephone extension


Before reform, each branch organization contact by llong-distance telephone call. After the reformation, they can talk through the IP network. It is free and easy. They call to Other’s extensions by directly input the extension number. This kind of application is particularly useful in the long distance call center.


Transform method

Increase two customer lines under the PBX of the headquarters, number are 803 and 804, directly connect to a FXO gateway; place another equipments in the branch organization, install the number to 803; if the scale is bigger, you could consider to use the softswitch or IPPBX.

There are a few keys: 

ü        What to use is the FXO gateway in the PBX side, it need to transparent deliver the signal and voice. After get the call sign from the distant VOIP equipments, it can automatically build up with the PBX connection. After it receives the PBX call sign, it can automatically call the VOIP equipments of the distant place.

ü        This FXO gateway must set to the right signal with PBX. Especially for the busy tone detection. It is useful for not hanged up on phone lines.

Let’s take SHANG332 as an example, explaining to set the device:

1、  the PBX side FXO gateway setup.

a)       The equipments’ IP address and SIP information


In the “quick setup” page, fill the network parameter and VOIP parameter. Suppose we use the method of Peer to Peer. Notice the Enable Registration and the Enable Proxy constitution items are to No.

b)       Configure for accept the distant VOIP call


In the page of “port configuration”, set the FXO gateway’s 1st and 2th port phone number of voip to 9803 and 9804, this 2 ports will link the PBX line number 803 and 804.


c)        Call to distant voip gateway setting

In the “FXO Advanced Configuration” page set working mode to “auto mode”. When gateway is in auto mode, call from PBX to FXO gateway, this fxo gateway will call the FWD number automatically, so that it will connect the distant voip device.


Click the Display Auto FWD NBR button to set FWD Number.


Set 1st and 2th port FXO number is 803 and 804. It is correspond to PBX extension 803and804.


In the “Route direction table”, set all number that start with 8 forward to voip.

Set Peer to Peer Calling Route Table, set all number that start with 8 forward to 192.168.1.21.


2、  Remote FXS gateway setting


The equipments’ IP address and SIP information

Set phone number


At the Advance=> SPS set each ports’ hotline number.


This hotline number is the correspond FXO Gateway port’s voip number. When distant caller pick up the phone,  the distant FXS Gateway will connect to FXO Gateway automatically.



It is need point 9xxx number to voip too.


After the reform project complete, when call from pbx to remote extension, calls reach PBX’ 803, FXO gateway would start call to 803(the FWD number) numbers; at the branch organization, when caller pick up the handset, (hotline number is 9803, 803 is the extensionses of headquarters), the distant voip gateway will directly connect 803 FXO gateway  in the headquarters. after hearring the dial tone, then dial the destination number as you at local extension.



Posted by luis on Tuesday, April 08 @ 00:08:49 EDT (728 reads)
(comments? | Score: 1)

 The SHANG332 used as the application of the Calling Card

shang 332


1.      overview

The SHANG332 is because of having the FXO, so it can be used to connect VOIP with the PSTN .The SHANG332 can provide the varieties, such as 8 FXOs,16 FXOs,24 FXOs and 32 FXO...etc. It can be used for the termination service so that the voip calls connects into the PSTN.                                                           


2.      configuration example


When the Calling Card carries completed the Calling Card server,  they can make use of the FXO gateway at small scaled, with low cost, vivid, for general use etc. broadly develop the access number, but don't need the specialized circuit and PSTN Operators’s support. For example deploy each city with a FXO gateway, each business agent can have the independence FXO gateway and access numbers.


a)       configure the IP address and the Server parameter of Calling Card.


At"quickly install" page, install the IP with the soft commutation address.

The gateway can work under 2 kinds of modes: register and the Peer to Peer. For adopt which kind of method, this depends on the request of the service provider. If use registers mode,it need to set"the Enable Registration"and" Enable Proxy" to yse in the diagram, filling the Registrar and Porxy Address up. If the adoption Peer to Peer method it needs to set"the Enable Registration"and" Enable Proxy" to no.

b)       FXO Gateway VOIP account setting



At"port configuration" page, set the number of the FXO to 123.123 is the SIP account of the Calling Card system. if using registers model, after configuration complete, this page will show the appearance of the port. If it register success, then it show registered.


c)       The system of Calling Card connection setting


The Service Provider of the Calling Card will provide a VOIP access umber, for example 5555. the VOIP Gateway can connect into to the system of Calling Card by this number. You will hear the Welcome message. It will ask you to input account and password.


Need to establish the Auto Mode in the FXO Advanced Confiuration page first. At this option, when calls arrive the FXO Gateway from the PSTN, it will automatically call a FWD Number.




Then click the Display Auto FWD NBR buttone, set the FWD Number.

 

At"Routing direction" page, add a new line, the number 55xx will be routed to VOIP.

   


Set the 2th time dialing. For input for the Pin code accurately, please confirm the RFC2833 set to Yes




d)       Peer to Peer Setting

If using Peer to Peer method connects to the Calling Card Server, you need to install the Peer to Peer Calling Route Table. The destination IP is the server address of the Calling Card.



Posted by luis on Monday, April 07 @ 23:51:28 EDT (898 reads)
(comments? | Score: 0)

 SHANG332 for Company Auto Reception

shang 332
SHANG332 for Company Auto Reception


1.      General

For SHANG332 has the IVR( interactive voice response) and also has the extension line FXS and the trunk line FXO. It can provide basic PBX function for small company. It will be easier to change from old PBX to VOIP’s new feature and cheaper price.

Local auto reception


For some basic requirement in small office, it is only need this device to take place the old PBX. It has the IVR function. When calls are in, it connected automatically, play welcome message to the caller.  the caller could select to call the extension or transfer to the reception person. It is used as same as what we did on the PBX. But because it has voip interface, call could be over VOIP network.



2.      Upgrade method:

As the up figure showed, there is a 4FXO12FXS device. It’s FXS port  use 8001, 8002, 8003, 8004 registered to server 192.216.224.85.

Configuration details:

The equipments’ IP address and SIP information.


In the “quick setup” page, fill the network parameter and VOIP parameter.

2、Calls from pstn to voip by FXO ports setting



In the “FXO Advanced Configuration” page set working mode to “normal”. It can play IVR or just a dial tone.  For a small company, this IVR is the welcome message.


At"port configuration" page, set the  phone number 8001、8002、8003、8004.


In the Routing Direction Table, add 8xxx to ip.


In the Peer to Peer Route Table, add 8xxx to local ip.

Those setting will make the call from fxo can reach extensions 8xxx by second time dialing.

3 long distance call setting


In the Routing Direction Table, add 0 prefixed number to ip. This will add those calls to softswitch.

4、VOIP call from FXO to PSTN


At"port configuration" page, set the  FXO phone number 9.


In the Number Change Rule Table , add a rule to delete prefix 9.


In the regeneration Number Change table, aplly those rule to each port.


In the Routing Direction Table, add 9 prefixed number to PSTN. This will add those calls to PSTN.

After that, end user can dial 9 + phone number to PSTN

Notes:

For record welcome message please contact us.


Posted by luis on Monday, April 07 @ 23:40:19 EDT (457 reads)
(comments? | Score: 0)

 Network Construction: SHANG332 for Small / Medium business VOIP application

shang 332
SHANG332 for Small / Medium business VOIP application


1.      Gerneral

For SME business, SHANG332 can be used to integrate old telephone network and change them into voip to save the telephone cost. Compare to install some ip telephone, company user need more design to obtain unique outlook, compatible to old system, best cost rate.

According to company’s situation, there are two kind of solution, one is with PBX, the other is no PBX.

2.      For the company without PBX


ü        All long distance call or even the oversea call will be turned to voip. The cost will be saved very much.

ü        Internal call is free, especial for those call between different branch.

ü        For those lines such as local call, it will still over the pstn line to get more convienent.

ü        No need to add new telephone, easier to use both voip and pstn.

ü        All telephone numbers are kept. The old pstn telephone continues working.


ü        User’s dial pattern keeps no change.

Reform method:

the company had our straight lines before reform, the telephone number is 010-88880002 ,010-88880001 ,010-88880003 and 010-88880004.

1. install one set SHANG332 equipments between the telephone and the PSTN outside line, a 4 fxs 4 fxo card modle, the outside line connects on the FXO ports, the telephone connects the FXS in equipments. 1st outside Line connect the 1st  FXO port.  the telephone connect the 1st FXS port, and so on.


3、Regester 0001, 0002, 0003 and  0004(free for internal call)


Configuration details:

FXS port IP information


configure the IP address and the Server parameter in the quick setup page.


At"port configuration" page, set the number of those pstn line  88880001、88880002、88880003、88880004 ‘s voip number 8001、8002、8003、8004.


At"Routing direction" page, add 2 new lines, the number 8xx and number prefixed 0 will be routed to VOIP. the number 8xx is for internal call, number prefixed 0 is for long distance call.

2、FXO call out


In the “FXO advanced configuration” page, set its “working mode” to Dual mode. Enable “IP routing Fall back to PSTN”. Those number not prefixed 0 will be send from fxo directly.

with this solution, the end user’s dial usage was kept. And if IP network error, call can be routed to PSTN.

3.      For the company who has PBX

a)      Solution 1

For those company who has PBX, the end user will get the following benefit from SHANG332:

all long distance call or even the oversea call will be turned to voip. The cost will be saved very much.

Meet 911 requests, under the circumstance that the power is lose or the internet network is breakdown, all call still from the original circuit, don't break off the usage of the telephone.

User’s dial pattern keep no change.

No need to change the whole telephone system, but upgrade to VOIP. It is a economic way to improve.



Reform method:

This company has an reception number 010-82901131 with 2 lines connected to PBX directly. this PBX has 4 extensions which numbered 8001、8002、8003 and 8004.

install one set SHANG332 equipments between the telephone and the PSTN outside line, the outside line connects on the FXO ports, the PBX connects the FXS in equipments. Connect a net line from the WAN of the equipments, link the company IP network.

The configuration details is similar to the before.


 Reform method:

This company has an reception number 010-82901131 with 2 lines connected to PBX directly. this PBX has 4 extensions which numbered 8001、8002、8003 and 8004. Dial pattern: 0 for outboundry call, 8 for internal call. After reform, add a new router. 9 for voip ,

install one set SHANG332 equipments between the PBX and the extensions telephones. It use dual mode. the telephone connects on the FXS ports, the PBX connects the FXO in equipments. Connect a net line from the WAN of the equipments, link the company IP network.

The configuration details of SHANG332 is similar to the before.


Posted by luis on Monday, April 07 @ 18:44:32 EDT (764 reads)
(comments? | Network Construction | Score: 0)


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