Call Shop Solution
Introduction
VoIP CallShops solutions enable people to make long distance and international phone calls at considerably lower prices as compared to the PSTN. It is a lucrative business because of the low initial business investments and the stable increase in a potential customer base.
SipTang introduces a new line of low-cost, functionality rich solutions which will allow entrepreneurs' quick entry and competitive stay in the rapidly growing VoIP industry. These scalable solutions are easy to set up and operate with only a minimal investment.
This document will provide users information on how to use SipTang products to begin CallShop business. For more information and questions, please visit our website at www.siptang.com.
l New entrepreneurs who would like to get into the highly promising industry of Voice over IP without hefty investment costs and complicated start-up and maintenance processes.
l Existing Internet Café owners looking to expand their customer base by using their current infrastructure to offer additional services.
l Traditional PSTN CallShop owners wanting to reduce costs and boost profits by simply 'switching' or upgrading to VoIP-based systems.
l Carriers who would like to increase their wholesale traffic and enlist more customers by offering hosted CallShop services.
l Prepaid:
u Customer visits the CallShop.
u Customer prepays the operator for the call.
u The operator activates a phone booth for the customer using the CallShop Billing Software.
u The customer goes to the phone booth and dials the destination number.
u CallShop Billing Software records the call details and the corresponding call charges for future reporting needs.
l Postpaid:
u Customer visits the CallShop.
u Customer chooses a vacant phone booth and dials the destination number.
u CallShop Billing Software keeps track of each phone booth's call details and the corresponding call charges for invoicing and future reporting needs.
u When the customer completes his/her calls, the operator generates an invoice for the customer's calls.
1. Stand-alone CallShop: You are the Owner of a Stand-alone CallShop
u A customer places a call from your CallShop by dialing a destination number.
u The CallShop Billing Software running on the operator's PC at your CallShop starts to record the CDR (Call Detail Record) for the call.
u Your Gateway sends the call over the Internet to the carrier that was configured in the software for the calls destination.
u The carrier routes the call to the destination.
u When the call terminiates, the operator's CallShop Billing Software retains the complete CDR for that call. It can be used to invoice the customer and any business analysis reporting needs.
What will you need:
u Analog VoIP
Gateway(i.e, Xia302, Xia304, Xia308)
u A PC with Windows XP/2000
u Internet Access
2. Hosted CallShop: You are the Owner of a Hosted CallShop
u A customer places a call from your CallShop by dialing a destination number.
u Your Gateway sends the call over the Internet to the carrier hosting your CallShop service.
u This carrier routes the call to the destination and records the CDR for the call in their system.
u When the call terminates, your CallShop's operator logs onto the carrier's website to retrieve the CDR and invoicing information for that call.
u You may also log into the carrier's website at any time to access other features such as to define/modify service rates and generate reports.
What will you need:
u Analog VoIP
Gateway(i.e, Xia302, Xia304, Xia308)
u A PC with Windows XP/2000
u Internet Access
3. Advanced CallShop: You are the owner of a carrier hosting CallShop services.
u You have multiple clients hosting CallShop services from you. Each of them has their own Gateway configured to yours.
u A call is placed at one of your client's CallShops.
u The call is routed to your Gatekeeper/Gateway and your SoftSwitch Billing System starts to record the call CDR.
u Your Gateway then routes the call to the destination.
u When the call terminates, the CallShop client logs into your system through a website to retrieve the CDR and invoice information for that call.
u Youl bill your CallShop clients using invoices generated by your SoftSwitch Billing System.
u You may also use the software for other functions such as to define/modify rate and generate reports.
What will you need:
u Analog VoIP
Gateway(i.e, Xia302, Xia304, Xia308)
u SoftSwitch System based on Linux server
u Internet Access
u Your Own Carrier
